Frequently Asked Questions

Common answers to common questions


How do I Copy ScoreBridge to a New Computer or a Laptop

Please note that a ScoreBridge licence can only be issued for a New Computer or a Second Computer such as a laptop if you have subscribed for Support
To see details Click Here

1    ScoreBridge Program
  • Download and install ScoreBridge
  • Run ScoreBridge and complete the Registration form - making sure you select the correct location for the Bridgedata folder at the bottom of the form
  • Make sure that your system settings and Help settings are as you want
  • Your new computer will NOT know that you have a licence key so Click here  to request one after you have installed

2    ScoreBridge Data - Copy your Bridgedata folder from the "old" computer to the "new" computer via a memory stick as follows
  • On the "old" computer
    • Start ScoreBridge, use the menu Settings or System (whichever is there), and then click on "Show Bridgedata Folder Contents" from the dropdown list
    • You will see a Windows Explorer Window and inside it a folder called BridgeData - You MUST now close the ScoreBridge Window
    • Use the mouse and the Ctrl button to select all the folders inside the Bridgedata Folder.
      (one folder for each club and a folder called movement containing your user movements)
      Then Right click with the mouse and click Copy
    • Insert the memory stick into the "old" computer and you will get a new Windows Explorer window
      Click the Edit menu and then Paste which will copy all your data folders to the memory stick
    • Double click the memory stick icon in the bottom right of your screen
      When a New Window headed "Safely Remove Hardware" pops up click the stop button and then remove the memory stick
  • On the "New" computer
    • Start ScoreBridge, use the menu Settings or System (whichever is there), and then click on "Show Bridgedata Folder Contents" from the dropdown list
    • You will see a Windows Explorer Window and inside it a folder called BridgeData. You MUST now close the ScoreBridge Window
    • Insert the memory stick into the "new" computer and you will get a second Windows Explorer Window.
    • Use the mouse and the Ctrl button to select the club and Movement folders from the "old" computer that you put on the memory stick, Right click with the mouse and click Copy
    • In the Windows Explorer window that you opened via ScoreBridge, find the Bridgedata Folder and open it
    • Click the Edit menu and then Paste which will copy all your data folders to the Bridgedata folder
    • Reopen ScoreBridge and you should find all of your club(s) plus your user movements


How do I replace my ScoreBridge installation

This can occur if you get a virus or for some other reason your scoreBridge system is lost / corrupted

1    ScoreBridge Data - This is all in a single folder called Bridgedata. Inside this is a folder for each club for which you score
  • If a club folder is corrupted, delete it
  • If you have a Backup Bridgedata folder you can replace a deleted club folder by opening My Computer and dragging the club folder from the Backup Bridgedata folder to the current Bridgedata folder
2    Download and install ScoreBridge Program
  • Run ScoreBridge. If you get a Registration form, then complete it - making sure you select the correct location for the Bridgedata folder (if still available) at the bottom of the form
  • Contact the author for a licence key if required
  • If you get a message asking you to locate the Bridgedata folder, and you have deleted this (e.g. becasuse it is corrupt), then click Cancel and a new Bridgedata folder will be created for you

    What are the computer requirements to run ScoreBridge - Will my old computer run it ?

    • Microsoft Windows XP or later
    • 128 MB of memory
    • screen size - an absolute minimum of 13.5 inches, but prefereably 15 inches
    • Disk space - Trivial
    • Internet connection
      If unconnected you can install by downloading the install file to a USB memory stick. You can then install the software from the USB memory stick in the required computer.

    I cannot Upload to Ecats, BridgeWebs or EBU Master points

    If you are having difficulty uploading to Ecats, BridgeWebs of EBU Master Points, do have a look at your firewall
    Firewalls all have different ways of permitting programs to do this so you will have to find and adjust the options for your particular software
    Simply turning it off temporarily will help confirm or otherwise if this is causing an upload problem

    You may have to be add ScoreBridge to a list of programs allowed to do uploads
    For Release 10 the program is ScoreBridgeR10.exe in folder c:\program files\ScoreBridge 10
    (or with a 64 bit computer in folder c:\program files (x86)\ScoreBridge 10 )

    Why cannot ScoreBridge input Player numbers instead of names when entering players ?

    Some older Scoring programs could only enter player details via a number
    ScoreBridge set out to be easy to use - to let you use the naturally occurs rather than something artificial. It deliberately avoided using numbers

    Using Numbers
    • Table slips have to have a name - so the number is an extra bit of information that has be written and got correct
    • Visitors do not have numbers - so these need a special procedure
    • Transcription errors are not obvious unless the name is automatically displayed (so why not use the name in the first place)
    Using names
    • If you are handy with a mouse they can be picked off the list - and with a second click you get the normal partner as well
    • If you prefer the use of the keyboard you only have to key as much of the name as is required to uniquely identify it
    • Often the initial letters of the forename and surname will do this - i.e. enter ‘A J’ for Alan Jones
    • If this does not fully identify the person than another letter will usually do it
    • As soon as the name is uniquely identified, the computer will beep
    • Pressing the enter key move you to the next table position
    • To enter the name of the regular partner, just press enter again
    • To enter a visitor’s name, simply key it in in full and it is recorded for future occasions
    • Entry using names is not slow - entering names for 10 tables takes less than a minute


    How do I upload a Simultaneous Pairs result to Ecats ?

    ScoreBridge can produce files in the special format used by ECatsBridge for uploading to their database for use in Simultaneous Pairs events.

    If you have 2 sections, these are best merged before uploading a single set of files to ECatsBridge

    On the Results Screen simply select the Send menu and then Result To ECatsBridge

    You will be asked to enter / confirm some basic data about the club
    and then to enter the ECATs Session Number (see the back of the score sheets)

    ScoreBridge will then produce the Ecats files, which are p.txt, r.txt, e.txt and c.txt, and save them

    You can

    • Either - let ScoreBridge send them immediately
    • Or - send then yourself
      –via a posted CD or as attachments your own email message


    Why do Match Point 'tops' look odd ?