Support and upgrades are included in the first year of your purchase.
Monday - Friday
Closed weekends and UK Public Holidays
We aim to reply to queries within 48 hours.
After the first year of use, upgrades and support require an optional annual charge of 20% of the purchase price
Transferring a licence to a new computer requires you having Support
If you have a query, please
If you think you have found an error in ScoreBridge, then upgrade to the latest release as very often the problem has already been fixed - see the Detailed list of Enhancements
Upgrade in ScoreBridge iself, by using the System menu and then Install Latest ScoreBridge Update
Finally, if that does not solve it, in ScoreBridge use the Help menu and then Send Message + Diagnostics to ScoreBridge
If required, I will call you by telephone to resolve an issue.
Sometimes we may need to use the Remote Access so we can look at your computer via the internet and hopefully resolve the problem by “taking control” of it for a short time.